About the Role
As a Quality Analyst at Datum Decipher Analytics, you will be instrumental in maintaining and enhancing the accuracy, consistency, and overall quality of our services. Your primary responsibilities will include evaluating processes, identifying areas for improvement, and implementing quality control measures. Your contributions will directly influence client satisfaction and reinforce our organization’s reputation for delivering excellence.
Key Responsibilities
- Conduct detailed quality audits and assessments to ensure compliance with established standards and guidelines.
- Analyze existing processes to identify inefficiencies, inconsistencies, and opportunities for optimization.
- Provide structured feedback and training to team members, fostering a culture of continuous improvement.
- Maintain meticulous records of quality evaluations and generate insightful reports on findings.
- Collaborate with key stakeholders to implement corrective actions and enhance operational processes.
- Define and monitor key performance indicators (KPIs) to assess service quality and drive process enhancements.
Skills and Qualifications
- Bachelor’s degree in any discipline (Science, Commerce, Arts, Management, or related fields).
- Strong analytical skills and keen attention to detail.
- Proficiency in quality assurance methodologies, tools, and best practices.
- Excellent verbal and written communication skills.
- Ability to create and manage comprehensive quality documentation.
- Prior experience in a quality assurance role is preferred.
- Capability to work effectively in cross-functional teams.
Perks and Benefits
- Six-day work week with shift allowances for US and UK clients.
- Performance-based incentives and bonuses.
- Continuous learning opportunities through training and workshops.
- Work with international clients across diverse domains, including Market Research, Digital Marketing, and Data Annotation.
- Engaging employee activities and a collaborative work culture.
- Growth opportunities within a fast-growing organization.
Location:
Udaipur
Job Type:
Full-time
Experience:
4 years
Be part of a team that ensures the highest standards in research and analytics. Apply now and take the next step in your career!